Privacy Policy:

Heal, developed by (Story for General Trading Co.), is a commercial app intended for use "as is." This policy informs users about the collection, use, and disclosure of personal information when using Heal. By using the service, you agree to the collection and use of your information as described below. Your data is used to provide and improve the service and will not be shared except as outlined in this policy.

Information Collection and Use:  

Heal may collect personally identifiable information to enhance your experience. Third-party services integrated into the app may also collect data. For payments, Heal uses a secure third-party payment gateway. Heal does not store or access your credit/debit card details; these are handled directly by the payment gateway, which adheres to strict security standards.

Log Data:  

In case of errors, Heal collects log data, including your device’s IP address, operating system, app configuration, and usage statistics, to improve the service.

Cookies:  

Heal does not explicitly use cookies, but third-party libraries may use them to enhance their services. You can accept or refuse cookies, though refusing may limit some features.

Service Providers:  

Heal may use third-party companies to facilitate services, analyze usage, or perform tasks. These parties have access to your information but are obligated not to disclose or misuse it.

Links to Other Sites:  

Heal may contain links to third-party sites. These sites are not operated by Heal, and we advise reviewing their privacy policies, as we have no control over their content or practices.

Children’s Privacy:  

Heal does not collect information from children under 13. If we discover such data, it will be deleted immediately. Parents or guardians should contact us if they believe their child has provided personal information.

Changes to the Policy:  

Heal may update this policy periodically. Changes are effective immediately upon posting, and users are advised to review this page regularly.

Data Collection for Analytics:  

Heal uses third-party analytics services like Adjust (for user activity and marketing optimization) and Metabase (for app performance and engagement metrics) to improve the app experience.

App Tracking Transparency:  

Heal requests permission to track user activity under Apple’s AppTrackingTransparency (ATT) framework. You can opt out, and Heal will respect your choice, not collecting data for tracking purposes. Preferences can be managed in your device settings.

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